Key Facts
Markets.com is one of the industry leaders when it comes to brokering in CFD and Forex. The company itself is operated by Safecap Investments Limited and is a subsidiary of the company Playtech. They are in fact one of the fastest-growing brokers online at this time and offer their services in fifteen different languages and one hundred different countries. Signing up to the platform is simple, requiring only an email and a password and once this is complete the user will have access to a demo account containing £100,000 in a virtual balance. On occasion the company does offer a bonus for newcomers but at this time there is none available.
Markets.com Trading Platform
Markets.com is a CFD broker and because of this their trading platform actually offers more than the usual binary company platforms tend to. This is a big step up from the usual trading platforms available. It contains many different features, which does mean that some areas are a little more complex than on other sites, but the trades are all clearly represented, and all information is clearly set out with no confusion. Traders simply need to look for the particular asset they are interested in, and on selecting that option a graph will appear detailing all necessary information.
Withdrawals and Deposits
The broker will accept deposits from all of the common sources such as credit cards, e-wallets, debit and credit cards. To make a deposit is very fast, almost instant and even more encouragingly these deposits are completely free with no commission fees added. Withdrawals can only be made in the same way that the deposit was made. There are no fees for withdrawals either, and all trader funds are separated from the company’s funds as stipulated through regulations. There is a minimum deposit amount of £100 and a minimum trade of just £1.
Customer Support
Markets.com offers a number of different ways that clients can get in contact with them. For any queries there is a phone line, live chat or online queries form. All of these offer a very fast and informative response. General queries will take up to 48 hours to be responded to, and in this vein so too will trading queries. For something more serious such as a formal complaint, there is a specific online complaint form that must be filled out and the whole process of this may take up to two months to reach a resolution.
Summary
For the most part Markets.com is a well-run trading platform. It offers a number of risk management tutorials and also includes a stop loss and entry limit options as well. There are live webinars on trading techniques, a range of eBooks available, and real-time analytics offering users a clear way of checking how their assets are performing. An excellent mobile app is also on offer and is compatible with all operating systems though it is important to have the latest versions of either Android or iOS in order to get the best experience from the app.